Microsoft Dynamics 365 for Customer Service - Course 55260-A Eğitimi -Türkiye
AT9105
AcademyTech'in sunduğu Microsoft Dynamics 365 for Customer Service eğitimi, katılımcılara müşteri hizmeti süreçlerini geliştirme, müşteri memnuniyetini artırma ve etkili sorun çözme yeteneklerini kazandırma konusunda kapsamlı bir bakış sunar. Türkiye'deki müşteri hizmeti uzmanlarına, CRM danışmanlarına ve iş analistlerine yönelik olan bu kurs, Dynamics 365 for Customer Service platformunun çeşitli araçlarını, etkileşimli müşteri destek yöntemlerini ve proaktif hizmet stratejilerini tanıtır, böylece katılımcılar müşteri deneyimini üst seviyeye taşıma becerisine sahip olurlar.
"Microsoft Dynamics 365 for Customer Service - Course 55260-A Eğitimi" için eğitim takvimi
Kimler Katılmalı
- A working knowledge of Microsoft Dynamics 365 or Microsoft Dynamics CRM OR
- Successful completion of the ‘Introduction to Microsoft Dynamics 365’ course
Kurs İçeriği
- Module 1: Introduction
- Module 2: Case Management
- Module 3: Working with Queues
- Module 4: Using the Knowledge Base
- Module 5: The Interactive Service Hub
- Module 6: Service Analysis
Sıkça Sorulan Sorular
"Microsoft Dynamics 365 for Customer Service - Course 55260-A Eğitimi" eğitimleri bire bir ve grup olmak üzere iki farklı yöntemle verilmektedir.
Bire bir olarak eğtim ücreti 16.610 ₺ dır.
"Microsoft Dynamics 365 for Customer Service - Course 55260-A Eğitimi" eğitimleri bire bir ve grup olmak üzere iki farklı yöntemle verilmektedir.
Grup olarak eğtim ücreti 25.890 ₺ dır. Grup oluşturmak için en az 3 kişi olmanız gerekmektedir.
"Microsoft Dynamics 365 for Customer Service - Course 55260-A Eğitimi" eğitimlerimiz birebir olarak 1 gün sürmektedir,
"Microsoft Dynamics 365 for Customer Service - Course 55260-A Eğitimi" eğitimlerimiz grup eğitimi olarak 1 gün sürmektedir.
Sınav & Sertifika
Katılım sertifikası
Eğitime katılım sağlayan bütün kursiyerler AcademyTech katılım belgesine sahip olacaktır.
AcademyTech Eğitim ve Danışmanlık
AcademyTech is very affordable and a perfect online training environment. Training Coordicator (Seyma) is always taking care of how the course is going on. A typical day insisted of some prep time in the morning, lots of time for Q and A during the course. Verify flexible schedule and very knowledgeable trainers.
Jason Bradford
Our Company is an Oil & Natural Gas Company in Libya, and our Microsoft Azure Courses given by AcademyTech at Istanbul. We are really glad for the Microsoft Azure Courses which is held at AcademyTech's venue named as Artois Cadde. Moreover the great courses, we have been hosted by the management team in Artois Restaurant at evenings with their tastefull cocktails and Pastas.
Salah Handr
I joined an online 3 days Microsoft course, with great student guides and lab guides, coupled with an instructor (Konstantin Ceran) who made the topics interesting with with knowledge of the subject matter.
Kerri Kincaid
I was in doubt to take this Microsoft course as Online.But I was really impressed with the easy to use online system, Labs and Presentation, as well as the instructor's knowledge, availability, and willingness to help me throughout the course.
Nick Ragan
Just completed the 20703 - Administering SCCM course. Top notch training materials, lab and instruction. Thank you for a great class Mr. Kosta
JOSE GOSENDE
Microsoft Power BI Training by Kosta was actually well tailored to match a novice like me. Online Training Systems and the team (Seyma) behind it also did a good job in following up and arranging everything required for and before the training neatly. Thank you.!
Fabricio Reyes
Took the one day Azure fundamentals. Really enjoyed this course. I have better understanding of Azure. The delivery of this course was great. It was not too technical it was good to have a good picture. Really enjoyed the instructor also showing how things are working in Azure. It's not just a lecture you get to see the components in actions.
Bharat Khare
Very good instructor and very good course (Azure Fundamentals) - I don't like the word "Excellent", I generally use it only for sightseeing :))
Michael Hutchings