CCEAA - Administering Advanced Cisco Contact Center Enterprise Eğitimi -Türkiye
AT6611
CCEAA - Administering Advanced Cisco Contact Center Enterprise eğitimi, çağrı merkezi yönetiminin ileri seviye konularını detaylı bir şekilde ele alır. Türkiye'deki iletişim profesyonellerinin ihtiyaçlarına cevap vermek üzere tasarlanmış bu özel kursla, katılımcılar, ileri seviye yönetim araçları ve stratejileri konusunda AcademyTech'in uzmanlığından faydalanacaklar. Bu eğitim, sektördeki en yeni trendleri ve teknolojileri kapsayarak, çağrı merkezi yönetiminde zirveye ulaşmak isteyen profesyonellere yöneliktir.
"CCEAA - Administering Advanced Cisco Contact Center Enterprise Eğitimi" için eğitim takvimi
Kimler Katılmalı
- Deployment engineer
- Sales engineer
Kurs İçeriği
- PCCE Review
- Introducing Bulk Import Tools
- Configuring Advanced Scripting and CCE Data Exchange
- Cisco Unified Communications Manager Initiated Call Flows
- Using Gadgets to Customize the Finesse Desktop
- Implementing Mobile Agent
- Implementing Post Call Survey
Sıkça Sorulan Sorular
"CCEAA - Administering Advanced Cisco Contact Center Enterprise Eğitimi" eğitimleri bire bir ve grup olmak üzere iki farklı yöntemle verilmektedir.
Bire bir olarak eğtim ücreti 166.320 ₺ dır.
"CCEAA - Administering Advanced Cisco Contact Center Enterprise Eğitimi" eğitimleri bire bir ve grup olmak üzere iki farklı yöntemle verilmektedir.
Grup olarak eğtim ücreti 259.200 ₺ dır. Grup oluşturmak için en az 2 kişi olmanız gerekmektedir.
"CCEAA - Administering Advanced Cisco Contact Center Enterprise Eğitimi" eğitimlerimiz birebir olarak 2 gün sürmektedir,
"CCEAA - Administering Advanced Cisco Contact Center Enterprise Eğitimi" eğitimlerimiz grup eğitimi olarak 3 gün sürmektedir.
Sınav & Sertifika
Katılım sertifikası
Eğitime katılım sağlayan bütün kursiyerler AcademyTech katılım belgesine sahip olacaktır.
AcademyTech Eğitim ve Danışmanlık
DEVIOT was delivered in an extremely professional manner by Ozcan and he did a great job of teaching a difficult and highly technical syllabus. His manner of teaching was excellent and made learning this subject easier.
Emily Paul
I was in doubt to take any Cisco course as Online. But I was really impressed with the easy to use online system, Labs and Presentation, as well as the instructor's knowledge, availability, and willingness to help me throughout the course.
Bruno Deslauriers
Price/Performance was over my expecations, sorry guys:))) very affordable and thay have user friendly online training environment. Training Coordicator (Seyma) is always taking care of how the course is going on. Instructor (Mike) patienyly helped me for my endless questions (still continuing:) ) during the course. Verify flexible schedule and very knowledgeable trainers.
Eddie Noell
This is my second course with Erdem and once again he shows a vast knowledge of Cisco Security products and his passion for the technology world.
Nika Tavasoly
To be honest, I was in doubt about the quality of this course, because it was too cheap. Let me share my feedbacks with you. My `one to one` online training was provided authorized materials and hands-on Labs. Instructor was CCSI (Ozcan), and he is one of this best instructor i ever introduced with. He managed this online course in a perfect way. Let me do not forget that the backoffice staff, they were always with us, no matter we do not see them. Seyma who is the coordinator i believe, call me in everyday to check whether everthing is going great or not. Shortly; thanks team...Hope one day we can meet in person after Covid-19 days.
Jamie McEwen
Very good instructor and very good course (200-301) - I don't like the word "Excellent", I generally use it only for sightseeing :))
Daniel Stanton