Microsoft Dynamics 365 for Customer Service - Course 55260-A Course in New York City

27 Ratings
116 Learners
Accredited By
Microsoft
Current Section Overview

This course provides students with a detailed hands-on experience of the Service features and components of Microsoft Dynamics 365.

Honored by Deloitte and valued by Microsoft, AcademyTech delivers the official Microsoft Dynamics 365 for Customer Service - Course 55260-A Course in New York City and through personal online instruction, all programs ending with the certification exam.

  Online 1-on-1 Private (Bootcamp) for Microsoft Dynamics 365 for Customer Service - Course 55260-A Course

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Group Discount up to 30%

Microsoft Dynamics 365 for Customer Service - Course 55260-A Course

Weekend
April 2026
26 Sun
09:00-17:00 (EST)
Online
800 $

Microsoft Dynamics 365 for Customer Service - Course 55260-A Course

Weekday
April 2026
29 Wed
09:00-17:00 (EST)
Online
800 $

Microsoft Dynamics 365 for Customer Service - Course 55260-A Course

Weekend
May 2026
2 Sat
09:00-17:00 (EST)
Online
800 $

Microsoft Dynamics 365 for Customer Service - Course 55260-A Course

Weekday
May 2026
6 Wed
09:00-17:00 (EST)
Online
800 $

Microsoft Dynamics 365 for Customer Service - Course 55260-A Course

Weekend
May 2026
10 Sun
09:00-17:00 (EST)
Online
Early Bird %5 Discount
800 $
760 $

Microsoft Dynamics 365 for Customer Service - Course 55260-A Course

Weekday
May 2026
13 Wed
09:00-17:00 (EST)
Online
Early Bird %5 Discount
800 $
760 $

Microsoft Dynamics 365 for Customer Service - Course 55260-A Course

Weekend
May 2026
16 Sat
09:00-17:00 (EST)
Online
Early Bird %5 Discount
800 $
760 $

Microsoft Dynamics 365 for Customer Service - Course 55260-A Course

Weekday
May 2026
20 Wed
09:00-17:00 (EST)
Online
Early Bird %5 Discount
800 $
760 $

Microsoft Dynamics 365 for Customer Service - Course 55260-A Course

Weekend
May 2026
24 Sun
09:00-17:00 (EST)
Online
Early Bird %5 Discount
800 $
760 $

Microsoft Dynamics 365 for Customer Service - Course 55260-A Course

Weekday
May 2026
27 Wed
09:00-17:00 (EST)
Online
Early Bird %5 Discount
800 $
760 $

Microsoft Dynamics 365 for Customer Service - Course 55260-A Course

Weekend
May 2026
30 Sat
09:00-17:00 (EST)
Online
Early Bird %5 Discount
800 $
760 $

Microsoft Dynamics 365 for Customer Service - Course 55260-A Course

Weekday
June 2026
3 Wed
09:00-17:00 (EST)
Online
Early Bird %5 Discount
800 $
760 $

Microsoft Dynamics 365 for Customer Service - Course 55260-A Course

Weekend
June 2026
7 Sun
09:00-17:00 (EST)
Online
Early Bird %5 Discount
800 $
760 $

Microsoft Dynamics 365 for Customer Service - Course 55260-A Course

Weekday
June 2026
10 Wed
09:00-17:00 (EST)
Online
Early Bird %5 Discount
800 $
760 $

Microsoft Dynamics 365 for Customer Service - Course 55260-A Course

Weekend
June 2026
13 Sat
09:00-17:00 (EST)
Online
Early Bird %5 Discount
800 $
760 $

Microsoft Dynamics 365 for Customer Service - Course 55260-A Course

Weekday
June 2026
17 Wed
09:00-17:00 (EST)
Online
Early Bird %5 Discount
800 $
760 $

Microsoft Dynamics 365 for Customer Service - Course 55260-A Course

Weekend
June 2026
21 Sun
09:00-17:00 (EST)
Online
Early Bird %5 Discount
800 $
760 $
Schedule Specific Date

Are you looking for a SPECIFIC DATE for your "Microsoft Dynamics 365 for Customer Service - Course 55260-A Course" Training?

Who Should Attend

  • A working knowledge of Microsoft Dynamics 365 or Microsoft Dynamics CRM OR
  • Successful completion of the ‘Introduction to Microsoft Dynamics 365’ course

Course Content

1 Module 1: Introduction
2 Module 2: Case Management
3 Module 3: Working with Queues
4 Module 4: Using the Knowledge Base
5 Module 5: The Interactive Service Hub
6 Module 6: Service Analysis

Frequently Asked Questions

"Microsoft Dynamics 365 for Customer Service - Course 55260-A Course" trainings are given in ("Group - One to one") two different  ways.
The one-to-one tuition fee is 800 $.

The total duration (day) of the One-to-One Microsoft Dynamics 365 for Customer Service - Course 55260-A Course program is 1.

Note: If you prefer to take this course onsite, the total duration will be 1, as required by the training vendor’s delivery standards.

We can also deliver this Microsoft Dynamics 365 for Customer Service - Course 55260-A Course in French, Arabic, and Spanish. If you require another language option, our Customer Success Managers will be happy to assist and guide you through availability and scheduling.

Yes, our certified and experienced trainers can deliver this program onsite at your location, and if required, in your preferred language. For customized delivery formats and pricing, please contact your Customer Success Manager.

If you prefer to take this course as a group (onsite), the total duration will be 1, as required by the training vendor’s delivery standards.

 

Official training materials (for Microsoft Dynamics 365 for Customer Service - Course 55260-A Course), instructor support, hands-on labs and practical exercises, and 1-month post-training Q&A support.

Exam & Certification

Participation Certificate

All trainees who participate in training will have an AcademyTech participation certificate.

Exam & Certification

Recommendations by our happy graduates.

AcademyTech is very affordable and a perfect online training environment. Training Coordicator (Seyma) is always taking care of how the course is going on. A typical day insisted of some prep time in the morning, lots of time for Q and A during the course. Verify flexible schedule and very knowledgeable trainers.

Our Company is an Oil & Natural Gas Company in Libya, and our Microsoft Azure Courses given by AcademyTech at Istanbul. We are really glad for the Microsoft Azure Courses which is held at AcademyTech's venue named as Artois Cadde. Moreover the great courses, we have been hosted by the management team in Artois Restaurant at evenings with their tastefull cocktails and Pastas.  

I joined an online 3 days Microsoft course, with great student guides and lab guides, coupled with an instructor (Konstantin Ceran) who made the topics interesting with with knowledge of the subject matter.
I was in doubt to take this Microsoft course as Online.But I was really impressed with the easy to use online system, Labs and Presentation, as well as the instructor's knowledge, availability, and willingness to help me throughout the course.
Just completed the 20703 - Administering SCCM course. Top notch training materials, lab and instruction. Thank you for a great class Mr. Kosta
Microsoft Power BI Training by Kosta was actually well tailored to match a novice like me. Online Training Systems and the team (Seyma) behind it also did a good job in following up and arranging everything required for and before the training neatly. Thank you.!
Took the one day Azure fundamentals. Really enjoyed this course. I have better understanding of Azure. The delivery of this course was great. It was not too technical it was good to have a good picture. Really enjoyed the instructor also showing how things are working in Azure. It's not just a lecture you get to see the components in actions.
Very good instructor and very good course (Azure Fundamentals) - I don't like the word "Excellent", I generally use it only for sightseeing :))

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