This course provides students with a detailed hands-on experience of the Service features and components of Microsoft Dynamics 365.

  Training schedule for "Microsoft Dynamics 365 for Customer Service - Course 55260-A Course"

June
2022
29
Wed
30
Thu
One to One - Online
09:00-17:00 (EST)
AT9105V221801
720 $
July
2022
3
Sun
4
Mon
One to One - Online
09:00-17:00 (EST)
AT9105V221841
720 $
July
2022
6
Wed
7
Thu
One to One - Online
09:00-17:00 (EST)
AT9105V221871
720 $
July
2022
9
Sat
10
Sun
One to One - Online
09:00-17:00 (EST)
AT9105V221901
720 $
July
2022
13
Wed
14
Thu
One to One - Online
09:00-17:00 (EST)
AT9105V221941
720 $
July
2022
17
Sun
18
Mon
One to One - Online
09:00-17:00 (EST)
AT9105V221981
720 $
650 $
July
2022
20
Wed
21
Thu
One to One - Online
09:00-17:00 (EST)
AT9105V222011
720 $
650 $
July
2022
23
Sat
24
Sun
One to One - Online
09:00-17:00 (EST)
AT9105V222041
720 $
650 $
July
2022
27
Wed
28
Thu
One to One - Online
09:00-17:00 (EST)
AT9105V222081
720 $
650 $
August
2022
3
Wed
4
Thu
One to One - Online
09:00-17:00 (EST)
AT9105V222151
720 $
650 $
August
2022
6
Sat
7
Sun
One to One - Online
09:00-17:00 (EST)
AT9105V222181
720 $
650 $
August
2022
10
Wed
11
Thu
One to One - Online
09:00-17:00 (EST)
AT9105V222221
720 $
650 $
August
2022
14
Sun
15
Mon
One to One - Online
09:00-17:00 (EST)
AT9105V222261
720 $
650 $
August
2022
17
Wed
18
Thu
One to One - Online
09:00-17:00 (EST)
AT9105V222291
720 $
650 $
August
2022
20
Sat
21
Sun
One to One - Online
09:00-17:00 (EST)
AT9105V222321
720 $
650 $
August
2022
24
Wed
25
Thu
One to One - Online
09:00-17:00 (EST)
AT9105V222361
720 $
650 $
August
2022
28
Sun
29
Mon
One to One - Online
09:00-17:00 (EST)
AT9105V222401
720 $
650 $

Who Should Attend

  • A working knowledge of Microsoft Dynamics 365 or Microsoft Dynamics CRM OR
  • Successful completion of the ‘Introduction to Microsoft Dynamics 365’ course

Course Content

  • Module 1: Introduction
  • Module 2: Case Management
  • Module 3: Working with Queues
  • Module 4: Using the Knowledge Base
  • Module 5: The Interactive Service Hub
  • Module 6: Service Analysis

Frequently Asked Questions

"Microsoft Dynamics 365 for Customer Service - Course 55260-A Course" trainings are given in ("Group - One to one") two different  ways.
The one-to-one tuition fee is 650 $.

"Microsoft Dynamics 365 for Customer Service - Course 55260-A Course" trainings are given in two different ways.

The tuition fee as a group is 650 $. To create a group, you must be at least  3 people.
The one-to-one tuition fee is 650 $.

Our "Microsoft Dynamics 365 for Customer Service - Course 55260-A Course" trainings are one-to-one 1 days,

Our "Microsoft Dynamics 365 for Customer Service - Course 55260-A Course" trainings are group 1 days,
 

 

Exam & Certification

Participation Certificate

All trainees who participate in training will have an AcademyTech participation certificate.

Exam & Certification

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"Microsoft Dynamics 365 for Customer Service - Course 55260-A Course"

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