CCEF - Understanding Cisco Contact Center Enterprise Foundations Course in United States
AT6607
51 Ratings
244 Learners
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The Understanding Cisco Contact Center Enterprise Foundations (CCEF) v1.0 course gives you an overview of the Cisco® Packaged Contact Center Enterprise (PCCE) and Unified Contact Center Enterprise solutions. You will gain an understanding of contact center basics and describe the available Cisco contact center solutions and intended target customers. You will also focus on the Cisco Contact Center Enterprise (CCE) family of products and explore key features and functionality of the solution including architecture, major system components, and tools used for administration and reporting. This course is the foundation for additional courses required to deploy, configure, support, and troubleshoot Cisco CCE solutions.
Training schedule for "CCEF - Understanding Cisco Contact Center Enterprise Foundations Course"
June
2023
7
Wed
8
Thu
One to One -
Online
09:00-17:00
(EST)
№
AT6607V231581
5,760 $
June
2023
10
Sat
11
Sun
One to One -
Online
09:00-17:00
(EST)
№
AT6607V231611
5,760 $
June
2023
14
Wed
15
Thu
One to One -
Online
09:00-17:00
(EST)
№
AT6607V231651
5,760 $
June
2023
18
Sun
19
Mon
One to One -
Online
09:00-17:00
(EST)
№
AT6607V231691
5,760 $
June
2023
21
Wed
22
Thu
One to One -
Online
09:00-17:00
(EST)
№
AT6607V231721
5,190 $
June
2023
24
Sat
25
Sun
One to One -
Online
09:00-17:00
(EST)
№
AT6607V231751
5,190 $
June
2023
28
Wed
29
Thu
One to One -
Online
09:00-17:00
(EST)
№
AT6607V231791
5,190 $
July
2023
2
Sun
3
Mon
One to One -
Online
09:00-17:00
(EST)
№
AT6607V231831
5,190 $
July
2023
5
Wed
6
Thu
One to One -
Online
09:00-17:00
(EST)
№
AT6607V231861
5,190 $
July
2023
8
Sat
9
Sun
One to One -
Online
09:00-17:00
(EST)
№
AT6607V231891
5,190 $
July
2023
12
Wed
13
Thu
One to One -
Online
09:00-17:00
(EST)
№
AT6607V231931
5,190 $
July
2023
16
Sun
17
Mon
One to One -
Online
09:00-17:00
(EST)
№
AT6607V231971
5,190 $
July
2023
19
Wed
20
Thu
One to One -
Online
09:00-17:00
(EST)
№
AT6607V232001
5,190 $
July
2023
22
Sat
23
Sun
One to One -
Online
09:00-17:00
(EST)
№
AT6607V232031
5,190 $
July
2023
26
Wed
27
Thu
One to One -
Online
09:00-17:00
(EST)
№
AT6607V232071
5,190 $
July
2023
30
Sun
31
Mon
One to One -
Online
09:00-17:00
(EST)
№
AT6607V232111
5,190 $
August
2023
2
Wed
3
Thu
One to One -
Online
09:00-17:00
(EST)
№
AT6607V232141
5,190 $
August
2023
5
Sat
6
Sun
One to One -
Online
09:00-17:00
(EST)
№
AT6607V232171
5,190 $
Who Should Attend
- Account and project managers
- Business liaisons
- Deployment engineers
- Managers overseeing CCE deployments
- Technical sales
Course Content
- Introduction to CCE
- Functionality of PCCE Components
- Terms and Naming Conventions Used in CCE
- Access Tools Available in CCE
- Discovering CCE Features Beyond Default
Frequently Asked Questions
"CCEF - Understanding Cisco Contact Center Enterprise Foundations Course" trainings are given in ("Group - One to one") two different ways.
The one-to-one tuition fee is 5,190 $.
"CCEF - Understanding Cisco Contact Center Enterprise Foundations Course" trainings are given in two different ways.
The tuition fee as a group is 5,190 $. To create a group, you must be at least 2 people.
The one-to-one tuition fee is 5,190 $.
Our "CCEF - Understanding Cisco Contact Center Enterprise Foundations Course" trainings are one-to-one 1 days,
Our "CCEF - Understanding Cisco Contact Center Enterprise Foundations Course" trainings are group 1 days,
Exam & Certification
Participation Certificate
All trainees who participate in training will have an AcademyTech participation certificate.
AcademyTech Training and Consulting Center
DEVIOT was delivered in an extremely professional manner by Ozcan and he did a great job of teaching a difficult and highly technical syllabus. His manner of teaching was excellent and made learning this subject easier.
Emily Paul
I was in doubt to take any Cisco course as Online. But I was really impressed with the easy to use online system, Labs and Presentation, as well as the instructor's knowledge, availability, and willingness to help me throughout the course.
Bruno Deslauriers
Price/Performance was over my expecations, sorry guys:))) very affordable and thay have user friendly online training environment. Training Coordicator (Seyma) is always taking care of how the course is going on. Instructor (Mike) patienyly helped me for my endless questions (still continuing:) ) during the course. Verify flexible schedule and very knowledgeable trainers.
Eddie Noell
This is my second course with Erdem and once again he shows a vast knowledge of Cisco Security products and his passion for the technology world.
Nika Tavasoly
To be honest, I was in doubt about the quality of this course, because it was too cheap. Let me share my feedbacks with you. My `one to one` online training was provided authorized materials and hands-on Labs. Instructor was CCSI (Ozcan), and he is one of this best instructor i ever introduced with. He managed this online course in a perfect way. Let me do not forget that the backoffice staff, they were always with us, no matter we do not see them. Seyma who is the coordinator i believe, call me in everyday to check whether everthing is going great or not. Shortly; thanks team...Hope one day we can meet in person after Covid-19 days.
Jamie McEwen
Very good instructor and very good course (200-301) - I don't like the word "Excellent", I generally use it only for sightseeing :))
Daniel Stanton