This course provides an introduction to Agile Service Management, the application, and integration of agile thinking into service management processes and process design projects. Agile thinking improves IT’s effectiveness and efficiency and enables IT to continue to deliver value in the face of changing requirements.

Acknowledged by Deloitte for transforming education, AcademyTech conducts official Certified Agile Service Manager (CASM)® Course sessions in Malatya and via one-on-one online programs, preparing participants for the certification exam.

Training Delivery Options

Corporate Training

Custom-designed training programs for teams and organizations

What's included:

  • Tailored curriculum aligned with your business and technical objectives
  • Flexible delivery options: online or on-site
  • Training delivered at customer premises or AcademyTech facilities
  • Pre-training skills assessment and post-training evaluation
  • Training progress tracking and performance reporting
  • Dedicated AcademyTech training coordinator throughout the engagement
PREMIUM
Online 1-on-1 Private (Bootcamp)

Personalized, instructor-led training focused on your goals

What's included:

  • Fully private, instructor-led 1-on-1 training sessions
  • Flexible scheduling based on your availability
  • Hands-on labs and real-world scenarios
  • Bootcamp-style delivery based on classroom training curricula
  • Session recordings and comprehensive learning materials
  • Ideal for executives, consultants, and professionals
Classroom Training (Open Enrollment)

Scheduled public classes led by expert instructors

What's included:

  • Fixed schedules with clearly defined start dates
  • Instructor-led classroom or live online sessions
  • Interactive labs and hands-on practical exercises
  • Official course materials (where applicable)
  • Certificate of participation upon completion
  • Ideal for individuals and small groups
Request more information about training.

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Prefered Mode of Contact

  Online 1-on-1 Private (Bootcamp) for Certified Agile Service Manager (CASM)® Course

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Group Discount up to 30%

Certified Agile Service Manager (CASM)® Course

Weekday
June 2026
18 Thu
19 Fri
09:00-17:00 (EST)
Online 1-on-1 Private (Bootcamp)

Certified Agile Service Manager (CASM)® Course

Weekday
June 2026
22 Mon
23 Tue
09:00-17:00 (EST)
Online 1-on-1 Private (Bootcamp)

Certified Agile Service Manager (CASM)® Course

Weekday
June 2026
26 Fri
27 Sat
09:00-17:00 (EST)
Online 1-on-1 Private (Bootcamp)

Certified Agile Service Manager (CASM)® Course

Weekday
June 2026 - July 2026
29 Mon
30 Tue
09:00-17:00 (EST)
Online 1-on-1 Private (Bootcamp)

Certified Agile Service Manager (CASM)® Course

Weekday
July 2026
2 Thu
3 Fri
09:00-17:00 (EST)
Online 1-on-1 Private (Bootcamp)

Certified Agile Service Manager (CASM)® Course

Weekday
July 2026
6 Mon
7 Tue
09:00-17:00 (EST)
Online 1-on-1 Private (Bootcamp)

Certified Agile Service Manager (CASM)® Course

Weekday
July 2026
10 Fri
11 Sat
09:00-17:00 (EST)
Online 1-on-1 Private (Bootcamp)

Certified Agile Service Manager (CASM)® Course

Weekday
July 2026
13 Mon
14 Tue
09:00-17:00 (EST)
Online 1-on-1 Private (Bootcamp)

Certified Agile Service Manager (CASM)® Course

Weekday
July 2026
16 Thu
17 Fri
09:00-17:00 (EST)
Online 1-on-1 Private (Bootcamp)

Certified Agile Service Manager (CASM)® Course

Weekday
July 2026
20 Mon
21 Tue
09:00-17:00 (EST)
Online 1-on-1 Private (Bootcamp)

Certified Agile Service Manager (CASM)® Course

Weekday
July 2026
24 Fri
25 Sat
09:00-17:00 (EST)
Online 1-on-1 Private (Bootcamp)

Certified Agile Service Manager (CASM)® Course

Weekday
July 2026
27 Mon
28 Tue
09:00-17:00 (EST)
Online 1-on-1 Private (Bootcamp)

Certified Agile Service Manager (CASM)® Course

Weekday
July 2026 - August 2026
30 Thu
31 Fri
09:00-17:00 (EST)
Online 1-on-1 Private (Bootcamp)

Certified Agile Service Manager (CASM)® Course

Weekday
August 2026
3 Mon
4 Tue
09:00-17:00 (EST)
Online 1-on-1 Private (Bootcamp)

Certified Agile Service Manager (CASM)® Course

Weekday
August 2026
7 Fri
8 Sat
09:00-17:00 (EST)
Online 1-on-1 Private (Bootcamp)
Schedule Specific Date

Are you looking for a SPECIFIC DATE for your "Certified Agile Service Manager (CASM)® Course" Training?

Who Should Attend

  • Anyone interested in learning about Agile and Scrum from a products and process perspective
  • Process owners and process designers
  • Developers who are interested in helping make processes more agile
  • Managers who are looking to bridge multiple practices into a DevOps environment
  • Employees and managers responsible for designing, re-engineering or improving process
  • Consultants guiding their clients through process improvement and DevOps initiatives

Course Content

1 What does it mean to “be agile?”
2 The Agile Manifesto, its core values, and principles
3 Agile concepts and practices including ITSM, Kanban, Lean and DevOps
4 Learn about SCRUM from a product and process perspective
5 Agile thinking and values into service management
6 Scrum roles, artifacts, and events as it applies to both products and processes
7 The two aspects of Agile Service Management:

Frequently Asked Questions

"Certified Agile Service Manager (CASM)® Course" trainings are given in ("Group - One to one") two different  ways.
The one-to-one tuition fee is 0 ₺.

The total duration (day) of the One-to-One Certified Agile Service Manager (CASM)® Course program is 2.

Note: If you prefer to take this course onsite, the total duration will be 3, as required by the training vendor’s delivery standards.

We can also deliver this Certified Agile Service Manager (CASM)® Course in French, Arabic, and Spanish. If you require another language option, our Customer Success Managers will be happy to assist and guide you through availability and scheduling.

Yes, our certified and experienced trainers can deliver this program onsite at your location, and if required, in your preferred language. For customized delivery formats and pricing, please contact your Customer Success Manager.

If you prefer to take this course as a group (onsite), the total duration will be 3, as required by the training vendor’s delivery standards.

 

Official training materials (for Certified Agile Service Manager (CASM)® Course), instructor support, hands-on labs and practical exercises, and 1-month post-training Q&A support.

Exam & Certification

Participation Certificate

All trainees who participate in training will have an AcademyTech participation certificate.


Exam & Certification

Recommendations by our happy graduates.

AcademyTech provided a userfriendly Online Training environment for me to learn what I need to know . The hands-on experience gave me a good opportunity to get me know more about the realistic case studies and instructors are very knowledgeable and able to direct me to the answer that I want to know. Happy to intrpduce with AcademyTech. Thanks friends (Mrs. Seyma)..
Flexible class hours, Good Instructors, Helpful career services, Hands-on training
I was impressed with the easy to use online system and the Lukas's instructor's knowledge, availability, and willingness to help me throughout the course.

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"Certified Agile Service Manager (CASM)® Course"

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