The Administering Advanced Cisco Contact Center Enterprise (CCEAA) v1.0 course teaches you how to execute advanced administration tasks associated with the Cisco® Contact Center Enterprise (CCE) solution through an in-depth examination of technical and operational requirements, and of the tools used to configure and ensure CCE solution functionality.

  Training schedule for "CCEAA - Administering Advanced Cisco Contact Center Enterprise Course"

August
2022
20
Sat
21
Sun
22
Mon
One to One - Online
09:00-17:00 (EST)
AT6611V222321
7,200 $
6,480 $
July
2022
23
Sat
24
Sun
25
Mon
One to One - Online
09:00-17:00 (EST)
AT6611V222041
7,200 $
6,480 $
August
2022
15
Mon
16
Tue
17
Wed
One to One - Online
09:00-17:00 (EST)
AT6611V222271
7,200 $
6,480 $
August
2022
6
Sat
7
Sun
8
Mon
One to One - Online
09:00-17:00 (EST)
AT6611V222181
7,200 $
6,480 $
July
2022
18
Mon
19
Tue
20
Wed
One to One - Online
09:00-17:00 (EST)
AT6611V221991
7,200 $
August
2022
24
Wed
25
Thu
26
Fri
One to One - Online
09:00-17:00 (EST)
AT6611V222361
7,200 $
6,480 $
July
2022
27
Wed
28
Thu
29
Fri
One to One - Online
09:00-17:00 (EST)
AT6611V222081
7,200 $
6,480 $
July
2022
4
Mon
5
Tue
6
Wed
One to One - Online
09:00-17:00 (EST)
AT6611V221851
7,200 $
August
2022
10
Wed
11
Thu
12
Fri
One to One - Online
09:00-17:00 (EST)
AT6611V222221
7,200 $
6,480 $
July
2022
13
Wed
14
Thu
15
Fri
One to One - Online
09:00-17:00 (EST)
AT6611V221941
7,200 $
July
2022
9
Sat
10
Sun
11
Mon
One to One - Online
09:00-17:00 (EST)
AT6611V221901
7,200 $
August
2022
1
Mon
2
Tue
3
Wed
One to One - Online
09:00-17:00 (EST)
AT6611V222131
7,200 $
6,480 $
July
2022
9
Sat
10
Sun
11
Mon
One to One - Online
09:00-17:00 (EST)
AT6611V221901
7,200 $
August
2022
1
Mon
2
Tue
3
Wed
One to One - Online
09:00-17:00 (EST)
AT6611V222131
7,200 $
6,480 $
July
2022
18
Mon
19
Tue
20
Wed
One to One - Online
09:00-17:00 (EST)
AT6611V221991
7,200 $
July
2022
4
Mon
5
Tue
6
Wed
One to One - Online
09:00-17:00 (EST)
AT6611V221851
7,200 $
August
2022
20
Sat
21
Sun
22
Mon
One to One - Online
09:00-17:00 (EST)
AT6611V222321
7,200 $
6,480 $
July
2022
23
Sat
24
Sun
25
Mon
One to One - Online
09:00-17:00 (EST)
AT6611V222041
7,200 $
6,480 $
August
2022
6
Sat
7
Sun
8
Mon
One to One - Online
09:00-17:00 (EST)
AT6611V222181
7,200 $
6,480 $
August
2022
15
Mon
16
Tue
17
Wed
One to One - Online
09:00-17:00 (EST)
AT6611V222271
7,200 $
6,480 $

Who Should Attend

  • Deployment engineer
  • Sales engineer

Course Content

  • PCCE Review
  • Introducing Bulk Import Tools
  • Configuring Advanced Scripting and CCE Data Exchange
  • Cisco Unified Communications Manager Initiated Call Flows
  • Using Gadgets to Customize the Finesse Desktop
  • Implementing Mobile Agent
  • Implementing Post Call Survey

Frequently Asked Questions

"CCEAA - Administering Advanced Cisco Contact Center Enterprise Course" trainings are given in ("Group - One to one") two different  ways.
The one-to-one tuition fee is 6,480 $.

"CCEAA - Administering Advanced Cisco Contact Center Enterprise Course" trainings are given in two different ways.

The tuition fee as a group is 6,480 $. To create a group, you must be at least  2 people.
The one-to-one tuition fee is 6,480 $.

Our "CCEAA - Administering Advanced Cisco Contact Center Enterprise Course" trainings are one-to-one 3 days,

Our "CCEAA - Administering Advanced Cisco Contact Center Enterprise Course" trainings are group 2 days,
 

 

Exam & Certification

Participation Certificate

All trainees who participate in training will have an AcademyTech participation certificate.

Exam & Certification

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