The Reporting Cisco Contact Center Enterprise (CCER) v1.0 course provides an architectural overview of the Contact Center Enterprise (CCE) Solution components and deployment models. You will learn the end-to-end reporting solutions of CCE designed to assist customers and partners in the task of creating reports and managing disparate data sources. The course explains the nuances of analyzing and troubleshooting in various deployment scenarios: Designed Tier 2/Day 2 Support. The Cisco® Contact Center Enterprise (CCE) solution helps businesses deliver a connected digital experience, enabling you to provide contextual, continuous, and capability-rich journeys for your customers, across time and channels. The course teaches you the business application of the CCE solution providing the framework of interrelationship between both core and optional components required to configure the CCE solution.

  Training schedule for "CCER - Reporting Cisco Contact Center Enterprise Course"

CCER - Reporting Cisco Contact Center Enterprise Course

Weekday
January 2026
28 Wed
09:00-17:00 (EST)
One to One - Online
152,070 ₺

CCER - Reporting Cisco Contact Center Enterprise Course

Weekend
February 2026
1 Sun
09:00-17:00 (EST)
One to One - Online
152,070 ₺

CCER - Reporting Cisco Contact Center Enterprise Course

Weekday
February 2026
4 Wed
09:00-17:00 (EST)
One to One - Online
152,070 ₺

CCER - Reporting Cisco Contact Center Enterprise Course

Weekend
February 2026
7 Sat
09:00-17:00 (EST)
One to One - Online
152,070 ₺

CCER - Reporting Cisco Contact Center Enterprise Course

Weekday
February 2026
11 Wed
09:00-17:00 (EST)
One to One - Online
₺ 152,070 ₺ 133,060
Early Bird %13 Discount

CCER - Reporting Cisco Contact Center Enterprise Course

Weekend
February 2026
15 Sun
09:00-17:00 (EST)
One to One - Online
₺ 152,070 ₺ 133,060
Early Bird %13 Discount

CCER - Reporting Cisco Contact Center Enterprise Course

Weekday
February 2026
18 Wed
09:00-17:00 (EST)
One to One - Online
₺ 152,070 ₺ 133,060
Early Bird %13 Discount

CCER - Reporting Cisco Contact Center Enterprise Course

Weekend
February 2026
21 Sat
09:00-17:00 (EST)
One to One - Online
₺ 152,070 ₺ 133,060
Early Bird %13 Discount

CCER - Reporting Cisco Contact Center Enterprise Course

Weekday
February 2026
25 Wed
09:00-17:00 (EST)
One to One - Online
₺ 152,070 ₺ 133,060
Early Bird %13 Discount

CCER - Reporting Cisco Contact Center Enterprise Course

Weekend
March 2026
1 Sun
09:00-17:00 (EST)
One to One - Online
₺ 152,070 ₺ 133,060
Early Bird %13 Discount

CCER - Reporting Cisco Contact Center Enterprise Course

Weekday
March 2026
4 Wed
09:00-17:00 (EST)
One to One - Online
₺ 152,070 ₺ 133,060
Early Bird %13 Discount

CCER - Reporting Cisco Contact Center Enterprise Course

Weekend
March 2026
7 Sat
09:00-17:00 (EST)
One to One - Online
₺ 152,070 ₺ 133,060
Early Bird %13 Discount

CCER - Reporting Cisco Contact Center Enterprise Course

Weekday
March 2026
11 Wed
09:00-17:00 (EST)
One to One - Online
₺ 152,070 ₺ 133,060
Early Bird %13 Discount

CCER - Reporting Cisco Contact Center Enterprise Course

Weekend
March 2026
15 Sun
09:00-17:00 (EST)
One to One - Online
₺ 152,070 ₺ 133,060
Early Bird %13 Discount

CCER - Reporting Cisco Contact Center Enterprise Course

Weekday
March 2026
18 Wed
09:00-17:00 (EST)
One to One - Online
₺ 152,070 ₺ 133,060
Early Bird %13 Discount

CCER - Reporting Cisco Contact Center Enterprise Course

Weekend
March 2026
21 Sat
09:00-17:00 (EST)
One to One - Online
₺ 152,070 ₺ 133,060
Early Bird %13 Discount

CCER - Reporting Cisco Contact Center Enterprise Course

Weekday
March 2026
25 Wed
09:00-17:00 (EST)
One to One - Online
₺ 152,070 ₺ 133,060
Early Bird %13 Discount

CCER - Reporting Cisco Contact Center Enterprise Course

Weekday
January 2026
28 Wed
09:00-17:00 (EST)
One to One - Online
152,070 ₺

CCER - Reporting Cisco Contact Center Enterprise Course

Weekday
February 2026
2 Mon
09:00-17:00 (EST)
One to One - Online
152,070 ₺

CCER - Reporting Cisco Contact Center Enterprise Course

Weekend
February 2026
7 Sat
09:00-17:00 (EST)
One to One - Online
152,070 ₺

CCER - Reporting Cisco Contact Center Enterprise Course

Weekday
February 2026
11 Wed
09:00-17:00 (EST)
One to One - Online
₺ 152,070 ₺ 133,060
Early Bird %13 Discount

CCER - Reporting Cisco Contact Center Enterprise Course

Weekday
February 2026
16 Mon
09:00-17:00 (EST)
One to One - Online
₺ 152,070 ₺ 133,060
Early Bird %13 Discount

CCER - Reporting Cisco Contact Center Enterprise Course

Weekend
February 2026
21 Sat
09:00-17:00 (EST)
One to One - Online
₺ 152,070 ₺ 133,060
Early Bird %13 Discount

CCER - Reporting Cisco Contact Center Enterprise Course

Weekday
February 2026
25 Wed
09:00-17:00 (EST)
One to One - Online
₺ 152,070 ₺ 133,060
Early Bird %13 Discount

CCER - Reporting Cisco Contact Center Enterprise Course

Weekday
March 2026
2 Mon
09:00-17:00 (EST)
One to One - Online
₺ 152,070 ₺ 133,060
Early Bird %13 Discount

CCER - Reporting Cisco Contact Center Enterprise Course

Weekend
March 2026
7 Sat
09:00-17:00 (EST)
One to One - Online
₺ 152,070 ₺ 133,060
Early Bird %13 Discount

CCER - Reporting Cisco Contact Center Enterprise Course

Weekday
March 2026
11 Wed
09:00-17:00 (EST)
One to One - Online
₺ 152,070 ₺ 133,060
Early Bird %13 Discount

CCER - Reporting Cisco Contact Center Enterprise Course

Weekday
March 2026
16 Mon
09:00-17:00 (EST)
One to One - Online
₺ 152,070 ₺ 133,060
Early Bird %13 Discount

CCER - Reporting Cisco Contact Center Enterprise Course

Weekend
March 2026
21 Sat
09:00-17:00 (EST)
One to One - Online
₺ 152,070 ₺ 133,060
Early Bird %13 Discount

CCER - Reporting Cisco Contact Center Enterprise Course

Weekday
March 2026
25 Wed
09:00-17:00 (EST)
One to One - Online
₺ 152,070 ₺ 133,060
Early Bird %13 Discount
Schedule Specific Date"

Are you looking for a SPECIFIC DATE for your "CCER - Reporting Cisco Contact Center Enterprise Course" Training?

Who Should Attend

  • Administrators
  • Business liaisons
  • Deployment engineers
  • Managers overseeing CCE deployments

Course Content

  • Cisco Unified Intelligence Center Foundations
  • Cisco Unified Intelligence Center Administration and Operations Console
  • Cisco Unified Intelligence Center Attributes
  • Cisco Unified Intelligence Center Custom Reports and Views

Frequently Asked Questions

"CCER - Reporting Cisco Contact Center Enterprise Course" trainings are given in ("Group - One to one") two different  ways.
The one-to-one tuition fee is 133,060 ₺.

The total duration (day) of the One-to-One CCER - Reporting Cisco Contact Center Enterprise Course program is 1.

Note: If you prefer to take this course onsite, the total duration will be 2, as required by the training vendor’s delivery standards.

We can also deliver this CCER - Reporting Cisco Contact Center Enterprise Course in French, Arabic, and Spanish. If you require another language option, our Customer Success Managers will be happy to assist and guide you through availability and scheduling.

Yes, our certified and experienced trainers can deliver this program onsite at your location, and if required, in your preferred language. For customized delivery formats and pricing, please contact your Customer Success Manager.

If you prefer to take this course as a group (onsite), the total duration will be 2, as required by the training vendor’s delivery standards.

 

Official training materials (for CCER - Reporting Cisco Contact Center Enterprise Course), instructor support, hands-on labs and practical exercises, and 1-month post-training Q&A support.

Exam & Certification

Participation Certificate

All trainees who participate in training will have an AcademyTech participation certificate.


Exam & Certification

Recommendations by our happy graduates.

DEVIOT was delivered in an extremely professional manner by Ozcan and he did a great job of teaching a difficult and highly technical syllabus. His manner of teaching was excellent and made learning this subject easier.
I was in doubt to take any Cisco course as Online. But I was really impressed with the easy to use online system, Labs and Presentation, as well as the instructor's knowledge, availability, and willingness to help me throughout the course.
Price/Performance was over my expecations, sorry guys:))) very affordable and thay have user friendly online training environment. Training Coordicator (Seyma) is always taking care of how the course is going on. Instructor (Mike) patienyly helped me for my endless questions (still continuing:) ) during the course. Verify flexible schedule and very knowledgeable trainers.
This is my second course with Erdem and once again he shows a vast knowledge of Cisco Security products and his passion for the technology world.
To be honest, I was in doubt about the quality of this course, because it was too cheap. Let me share my feedbacks with you. My `one to one` online training was provided authorized materials and hands-on Labs. Instructor was CCSI (Ozcan), and he is one of this best instructor i ever introduced with. He managed this online course in a perfect way. Let me do not forget that the backoffice staff, they were always with us, no matter we do not see them. Seyma who is the coordinator i believe, call me in everyday to check whether everthing is going great or not. Shortly; thanks team...Hope one day we can meet in person after Covid-19 days.
Very good instructor and very good course (200-301) - I don't like the word "Excellent", I generally use it only for sightseeing :))

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