The Understanding Cisco Contact Center Enterprise Foundations (CCEF) v1.0 course gives you an overview of the Cisco® Packaged Contact Center Enterprise (PCCE) and Unified Contact Center Enterprise solutions. You will gain an understanding of contact center basics and describe the available Cisco contact center solutions and intended target customers. You will also focus on the Cisco Contact Center Enterprise (CCE) family of products and explore key features and functionality of the solution including architecture, major system components, and tools used for administration and reporting. This course is the foundation for additional courses required to deploy, configure, support, and troubleshoot Cisco CCE solutions.

  Training schedule for "CCEF - Understanding Cisco Contact Center Enterprise Foundations Course"

July
2024
21
Sun
One to One - Online
09:00-17:00 (EST)
AT6607V242031
61,350 ₺
July
2024
24
Wed
One to One - Online
09:00-17:00 (EST)
AT6607V242061
61,350 ₺
July
2024
27
Sat
One to One - Online
09:00-17:00 (EST)
AT6607V242091
61,350 ₺
31 July 2024 - 1 Aug
One to One - Online
09:00-17:00 (EST)
AT6607V242131
61,350 ₺
August
2024
4
Sun
One to One - Online
09:00-17:00 (EST)
AT6607V242171
61,350 ₺
52,580 ₺
Early bird discount
August
2024
7
Wed
One to One - Online
09:00-17:00 (EST)
AT6607V242201
61,350 ₺
52,580 ₺
Early bird discount
August
2024
10
Sat
One to One - Online
09:00-17:00 (EST)
AT6607V242231
61,350 ₺
52,580 ₺
Early bird discount
August
2024
14
Wed
One to One - Online
09:00-17:00 (EST)
AT6607V242271
61,350 ₺
52,580 ₺
Early bird discount
August
2024
18
Sun
One to One - Online
09:00-17:00 (EST)
AT6607V242311
61,350 ₺
52,580 ₺
Early bird discount
August
2024
21
Wed
One to One - Online
09:00-17:00 (EST)
AT6607V242341
61,350 ₺
52,580 ₺
Early bird discount
August
2024
24
Sat
One to One - Online
09:00-17:00 (EST)
AT6607V242371
61,350 ₺
52,580 ₺
Early bird discount
August
2024
28
Wed
One to One - Online
09:00-17:00 (EST)
AT6607V242411
61,350 ₺
52,580 ₺
Early bird discount
September
2024
1
Sun
One to One - Online
09:00-17:00 (EST)
AT6607V242451
61,350 ₺
52,580 ₺
Early bird discount
September
2024
4
Wed
One to One - Online
09:00-17:00 (EST)
AT6607V242481
61,350 ₺
52,580 ₺
Early bird discount
September
2024
7
Sat
One to One - Online
09:00-17:00 (EST)
AT6607V242511
61,350 ₺
52,580 ₺
Early bird discount
September
2024
11
Wed
One to One - Online
09:00-17:00 (EST)
AT6607V242551
61,350 ₺
52,580 ₺
Early bird discount
September
2024
15
Sun
One to One - Online
09:00-17:00 (EST)
AT6607V242591
61,350 ₺
52,580 ₺
Early bird discount

Who Should Attend

  • Account and project managers
  • Business liaisons
  • Deployment engineers
  • Managers overseeing CCE deployments
  • Technical sales 

Course Content

  • Introduction to CCE
  • Functionality of PCCE Components
  • Terms and Naming Conventions Used in CCE
  • Access Tools Available in CCE
  • Discovering CCE Features Beyond Default

Frequently Asked Questions

"CCEF - Understanding Cisco Contact Center Enterprise Foundations Course" trainings are given in ("Group - One to one") two different  ways.
The one-to-one tuition fee is 52,580 ₺.

"CCEF - Understanding Cisco Contact Center Enterprise Foundations Course" trainings are given in two different ways.

The tuition fee as a group is 138,240 ₺. To create a group, you must be at least  2 people.
The one-to-one tuition fee is 52,580 ₺.

Our "CCEF - Understanding Cisco Contact Center Enterprise Foundations Course" trainings are one-to-one 1 days,

Our "CCEF - Understanding Cisco Contact Center Enterprise Foundations Course" trainings are group 1 days,
 

 

Exam & Certification

Participation Certificate

All trainees who participate in training will have an AcademyTech participation certificate.

Exam & Certification

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