CCEF - Understanding Cisco Contact Center Enterprise Foundations Course in Dudelange

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The Understanding Cisco Contact Center Enterprise Foundations (CCEF) v1.0 course gives you an overview of the Cisco® Packaged Contact Center Enterprise (PCCE) and Unified Contact Center Enterprise solutions. You will gain an understanding of contact center basics and describe the available Cisco contact center solutions and intended target customers. You will also focus on the Cisco Contact Center Enterprise (CCE) family of products and explore key features and functionality of the solution including architecture, major system components, and tools used for administration and reporting. This course is the foundation for additional courses required to deploy, configure, support, and troubleshoot Cisco CCE solutions.

Celebrated by Deloitte for its innovative programs, AcademyTech provides official CCEF - Understanding Cisco Contact Center Enterprise Foundations Course training in Dudelange and privately online; each ending with the professional certification exam.

  Training schedule for "CCEF - Understanding Cisco Contact Center Enterprise Foundations Course"

CCEF - Understanding Cisco Contact Center Enterprise Foundations Course

Weekday
January 2026
28 Wed
09:00-17:00 (EST)
One to One - Online
7,130 €

CCEF - Understanding Cisco Contact Center Enterprise Foundations Course

Weekend
February 2026
1 Sun
09:00-17:00 (EST)
One to One - Online
7,130 €

CCEF - Understanding Cisco Contact Center Enterprise Foundations Course

Weekday
February 2026
4 Wed
09:00-17:00 (EST)
One to One - Online
7,130 €

CCEF - Understanding Cisco Contact Center Enterprise Foundations Course

Weekend
February 2026
7 Sat
09:00-17:00 (EST)
One to One - Online
7,130 €

CCEF - Understanding Cisco Contact Center Enterprise Foundations Course

Weekday
February 2026
11 Wed
09:00-17:00 (EST)
One to One - Online
7,130 €

CCEF - Understanding Cisco Contact Center Enterprise Foundations Course

Weekend
February 2026
15 Sun
09:00-17:00 (EST)
One to One - Online
€ 7,130 € 6,540
Early Bird %9 Discount

CCEF - Understanding Cisco Contact Center Enterprise Foundations Course

Weekday
February 2026
18 Wed
09:00-17:00 (EST)
One to One - Online
€ 7,130 € 6,540
Early Bird %9 Discount

CCEF - Understanding Cisco Contact Center Enterprise Foundations Course

Weekend
February 2026
21 Sat
09:00-17:00 (EST)
One to One - Online
€ 7,130 € 6,540
Early Bird %9 Discount

CCEF - Understanding Cisco Contact Center Enterprise Foundations Course

Weekday
February 2026
25 Wed
09:00-17:00 (EST)
One to One - Online
€ 7,130 € 6,540
Early Bird %9 Discount

CCEF - Understanding Cisco Contact Center Enterprise Foundations Course

Weekend
March 2026
1 Sun
09:00-17:00 (EST)
One to One - Online
€ 7,130 € 6,540
Early Bird %9 Discount

CCEF - Understanding Cisco Contact Center Enterprise Foundations Course

Weekday
March 2026
4 Wed
09:00-17:00 (EST)
One to One - Online
€ 7,130 € 6,540
Early Bird %9 Discount

CCEF - Understanding Cisco Contact Center Enterprise Foundations Course

Weekend
March 2026
7 Sat
09:00-17:00 (EST)
One to One - Online
€ 7,130 € 6,540
Early Bird %9 Discount

CCEF - Understanding Cisco Contact Center Enterprise Foundations Course

Weekday
March 2026
11 Wed
09:00-17:00 (EST)
One to One - Online
€ 7,130 € 6,540
Early Bird %9 Discount

CCEF - Understanding Cisco Contact Center Enterprise Foundations Course

Weekend
March 2026
15 Sun
09:00-17:00 (EST)
One to One - Online
€ 7,130 € 6,540
Early Bird %9 Discount

CCEF - Understanding Cisco Contact Center Enterprise Foundations Course

Weekday
March 2026
18 Wed
09:00-17:00 (EST)
One to One - Online
€ 7,130 € 6,540
Early Bird %9 Discount

CCEF - Understanding Cisco Contact Center Enterprise Foundations Course

Weekend
March 2026
21 Sat
09:00-17:00 (EST)
One to One - Online
€ 7,130 € 6,540
Early Bird %9 Discount

CCEF - Understanding Cisco Contact Center Enterprise Foundations Course

Weekday
March 2026
25 Wed
09:00-17:00 (EST)
One to One - Online
€ 7,130 € 6,540
Early Bird %9 Discount

CCEF - Understanding Cisco Contact Center Enterprise Foundations Course

Weekend
March 2026
29 Sun
09:00-17:00 (EST)
One to One - Online
€ 7,130 € 6,540
Early Bird %9 Discount
Schedule Specific Date"

Are you looking for a SPECIFIC DATE for your "CCEF - Understanding Cisco Contact Center Enterprise Foundations Course" Training?

Who Should Attend

  • Account and project managers
  • Business liaisons
  • Deployment engineers
  • Managers overseeing CCE deployments
  • Technical sales 

Course Content

  • Introduction to CCE
  • Functionality of PCCE Components
  • Terms and Naming Conventions Used in CCE
  • Access Tools Available in CCE
  • Discovering CCE Features Beyond Default

Frequently Asked Questions

"CCEF - Understanding Cisco Contact Center Enterprise Foundations Course" trainings are given in ("Group - One to one") two different  ways.
The one-to-one tuition fee is 6,540 €.

The total duration (day) of the One-to-One CCEF - Understanding Cisco Contact Center Enterprise Foundations Course program is 1.

Note: If you prefer to take this course onsite, the total duration will be 1, as required by the training vendor’s delivery standards.

We can also deliver this CCEF - Understanding Cisco Contact Center Enterprise Foundations Course in French, Arabic, and Spanish. If you require another language option, our Customer Success Managers will be happy to assist and guide you through availability and scheduling.

Yes, our certified and experienced trainers can deliver this program onsite at your location, and if required, in your preferred language. For customized delivery formats and pricing, please contact your Customer Success Manager.

If you prefer to take this course as a group (onsite), the total duration will be 1, as required by the training vendor’s delivery standards.

 

Official training materials (for CCEF - Understanding Cisco Contact Center Enterprise Foundations Course), instructor support, hands-on labs and practical exercises, and 1-month post-training Q&A support.

Exam & Certification

Participation Certificate

All trainees who participate in training will have an AcademyTech participation certificate.

Exam & Certification

Recommendations by our happy graduates.

DEVIOT was delivered in an extremely professional manner by Ozcan and he did a great job of teaching a difficult and highly technical syllabus. His manner of teaching was excellent and made learning this subject easier.
I was in doubt to take any Cisco course as Online. But I was really impressed with the easy to use online system, Labs and Presentation, as well as the instructor's knowledge, availability, and willingness to help me throughout the course.
Price/Performance was over my expecations, sorry guys:))) very affordable and thay have user friendly online training environment. Training Coordicator (Seyma) is always taking care of how the course is going on. Instructor (Mike) patienyly helped me for my endless questions (still continuing:) ) during the course. Verify flexible schedule and very knowledgeable trainers.
This is my second course with Erdem and once again he shows a vast knowledge of Cisco Security products and his passion for the technology world.
To be honest, I was in doubt about the quality of this course, because it was too cheap. Let me share my feedbacks with you. My `one to one` online training was provided authorized materials and hands-on Labs. Instructor was CCSI (Ozcan), and he is one of this best instructor i ever introduced with. He managed this online course in a perfect way. Let me do not forget that the backoffice staff, they were always with us, no matter we do not see them. Seyma who is the coordinator i believe, call me in everyday to check whether everthing is going great or not. Shortly; thanks team...Hope one day we can meet in person after Covid-19 days.
Very good instructor and very good course (200-301) - I don't like the word "Excellent", I generally use it only for sightseeing :))

Popular locations for CCEF - Understanding Cisco Contact Center Enterprise Foundations Course in Luxembourg

Luxembourg Canton d'Esch-sur-Alzette Capellen Esch-sur-Alzette Diekirch Mersch Dudelange Belvaux Schifflange Rodange Soleuvre Ettelbruck Strassen Bertrange Differdange Grevenmacher Mamer Wiltz

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