This course provides students with a detailed hands-on experience of the Service features and components of Microsoft Dynamics 365.

Interested in gaining deeper knowledge and acquiring new skills? Look no further than our "Microsoft Dynamics 365 for Customer Service - Course 55260-A Course" course. Regardless of where you're situated, including Baile Átha Cliath, you can connect with our experienced instructors at AcademyTech's advanced training centers, online education platforms, or even arrange training sessions at your own facilities. If you represent a company or a large organization, we can tailor training programs to your specifications, selecting convenient locations or delivering them at your workplace. Whether you're an individual or part of a larger team, we're fully equipped to assist with all aspects of your "Microsoft Dynamics 365 for Customer Service - Course 55260-A Course" training.

  Training schedule for "Microsoft Dynamics 365 for Customer Service - Course 55260-A Course"

June
2025
18
Wed
One to One - Online
09:00-17:00 (EST)
AT9105V251691
900 €
June
2025
22
Sun
One to One - Online
09:00-17:00 (EST)
AT9105V251731
900 €
June
2025
25
Wed
One to One - Online
09:00-17:00 (EST)
AT9105V251761
900 €
June
2025
28
Sat
One to One - Online
09:00-17:00 (EST)
AT9105V251791
900 €
July
2025
2
Wed
One to One - Online
09:00-17:00 (EST)
AT9105V251831
900 €
830 €
Early bird discount
July
2025
6
Sun
One to One - Online
09:00-17:00 (EST)
AT9105V251871
900 €
830 €
Early bird discount
July
2025
9
Wed
One to One - Online
09:00-17:00 (EST)
AT9105V251901
900 €
830 €
Early bird discount
July
2025
12
Sat
One to One - Online
09:00-17:00 (EST)
AT9105V251931
900 €
830 €
Early bird discount
July
2025
16
Wed
One to One - Online
09:00-17:00 (EST)
AT9105V251971
900 €
830 €
Early bird discount
July
2025
20
Sun
One to One - Online
09:00-17:00 (EST)
AT9105V252011
900 €
830 €
Early bird discount
July
2025
23
Wed
One to One - Online
09:00-17:00 (EST)
AT9105V252041
900 €
830 €
Early bird discount
July
2025
26
Sat
One to One - Online
09:00-17:00 (EST)
AT9105V252071
900 €
830 €
Early bird discount
July
2025
30
Wed
One to One - Online
09:00-17:00 (EST)
AT9105V252111
900 €
830 €
Early bird discount
August
2025
3
Sun
One to One - Online
09:00-17:00 (EST)
AT9105V252151
900 €
830 €
Early bird discount
August
2025
6
Wed
One to One - Online
09:00-17:00 (EST)
AT9105V252181
900 €
830 €
Early bird discount
August
2025
9
Sat
One to One - Online
09:00-17:00 (EST)
AT9105V252211
900 €
830 €
Early bird discount
August
2025
13
Wed
One to One - Online
09:00-17:00 (EST)
AT9105V252251
900 €
830 €
Early bird discount

Who Should Attend

  • A working knowledge of Microsoft Dynamics 365 or Microsoft Dynamics CRM OR
  • Successful completion of the ‘Introduction to Microsoft Dynamics 365’ course

Course Content

  • Module 1: Introduction
  • Module 2: Case Management
  • Module 3: Working with Queues
  • Module 4: Using the Knowledge Base
  • Module 5: The Interactive Service Hub
  • Module 6: Service Analysis

Frequently Asked Questions

"Microsoft Dynamics 365 for Customer Service - Course 55260-A Course" trainings are given in ("Group - One to one") two different  ways.
The one-to-one tuition fee is 830 €.

"Microsoft Dynamics 365 for Customer Service - Course 55260-A Course" trainings are given in two different ways.

The tuition fee as a group is 810 €. To create a group, you must be at least  3 people.
The one-to-one tuition fee is 830 €.

Our "Microsoft Dynamics 365 for Customer Service - Course 55260-A Course" trainings are one-to-one 1 days,

Our "Microsoft Dynamics 365 for Customer Service - Course 55260-A Course" trainings are group 1 days,
 

 

Exam & Certification

Participation Certificate

All trainees who participate in training will have an AcademyTech participation certificate.

Exam & Certification

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