CCEI - Implementing Cisco Contact Center Enterprise Course in El Jadida
The Implementing Cisco Contact Center Enterprise (CCEI) v1.0 course teaches you how to build and implement a Cisco® Packaged Contact Center Enterprise (PCCE) solution, including advanced integration of external data, Single Sign-On (SSO), and process detail for the Contact Center Enterprise (CCE) solution with examples of the various deployment models. This integration process enables businesses and organizations to deliver a connected digital experience of continuous and capability-rich journeys for your customers, across time and channels. This course teaches you to install the CCE solution and provide Tier 2–3 solution support. The focus is on Day 1 support for a new CCE deployment.
Recognized by Deloitte as a symbol of quality education, AcademyTech offers the official CCEI - Implementing Cisco Contact Center Enterprise Course in El Jadida and one-on-one online, helping learners achieve certification exam success.
Training schedule for "CCEI - Implementing Cisco Contact Center Enterprise Course"
CCEI - Implementing Cisco Contact Center Enterprise Course
CCEI - Implementing Cisco Contact Center Enterprise Course
CCEI - Implementing Cisco Contact Center Enterprise Course
CCEI - Implementing Cisco Contact Center Enterprise Course
CCEI - Implementing Cisco Contact Center Enterprise Course
CCEI - Implementing Cisco Contact Center Enterprise Course
CCEI - Implementing Cisco Contact Center Enterprise Course
CCEI - Implementing Cisco Contact Center Enterprise Course
CCEI - Implementing Cisco Contact Center Enterprise Course
CCEI - Implementing Cisco Contact Center Enterprise Course
CCEI - Implementing Cisco Contact Center Enterprise Course
CCEI - Implementing Cisco Contact Center Enterprise Course
CCEI - Implementing Cisco Contact Center Enterprise Course
CCEI - Implementing Cisco Contact Center Enterprise Course
CCEI - Implementing Cisco Contact Center Enterprise Course
CCEI - Implementing Cisco Contact Center Enterprise Course
CCEI - Implementing Cisco Contact Center Enterprise Course
CCEI - Implementing Cisco Contact Center Enterprise Course
CCEI - Implementing Cisco Contact Center Enterprise Course
CCEI - Implementing Cisco Contact Center Enterprise Course
CCEI - Implementing Cisco Contact Center Enterprise Course
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Who Should Attend
- Deployment engineer
- Sales engineer
Course Content
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Planning a Cisco Packaged Contact Center Enterprise Deployment
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Staging a Packaged CCE Deployment
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Preparing CCE Software for Installation
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Administering Security Certificates
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Introducing the Packaged CCE Integration Wizard
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Adding a Site to Packaged CCE
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Integrating Cisco Unified Intelligence Center, LiveData, and Cisco Finesse
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Personalizing the Packaged CCE Dial Plan
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Configuring to Validate Deployment
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Scripting for Packaged Contact Center Enterprise
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Configuring Single Sign-On
Frequently Asked Questions
Exam & Certification
Participation Certificate
All trainees who participate in training will have an AcademyTech participation certificate.
AcademyTech Training and Consulting Center
Emily Paul