This course provides students with a detailed hands-on experience of the Service features and components of Microsoft Dynamics 365.

  Training schedule for "Microsoft Dynamics 365 for Customer Service - Course 55260-A Course"

Microsoft Dynamics 365 for Customer Service - Course 55260-A Course

Weekend
December 2025
21 Sun
09:00-17:00 (EST)
One to One - Online
900 €

Microsoft Dynamics 365 for Customer Service - Course 55260-A Course

Weekday
December 2025
24 Wed
09:00-17:00 (EST)
One to One - Online
900 €

Microsoft Dynamics 365 for Customer Service - Course 55260-A Course

Weekend
December 2025
27 Sat
09:00-17:00 (EST)
One to One - Online
900 €

Microsoft Dynamics 365 for Customer Service - Course 55260-A Course

Weekday
December 2025 - January 2026
31 Wed
09:00-17:00 (EST)
One to One - Online
900 €

Microsoft Dynamics 365 for Customer Service - Course 55260-A Course

Weekend
January 2026
4 Sun
09:00-17:00 (EST)
One to One - Online
€ 900 € 830
Early Bird %8 Discount

Microsoft Dynamics 365 for Customer Service - Course 55260-A Course

Weekday
January 2026
7 Wed
09:00-17:00 (EST)
One to One - Online
€ 900 € 830
Early Bird %8 Discount

Microsoft Dynamics 365 for Customer Service - Course 55260-A Course

Weekend
January 2026
10 Sat
09:00-17:00 (EST)
One to One - Online
€ 900 € 830
Early Bird %8 Discount

Microsoft Dynamics 365 for Customer Service - Course 55260-A Course

Weekday
January 2026
14 Wed
09:00-17:00 (EST)
One to One - Online
€ 900 € 830
Early Bird %8 Discount

Microsoft Dynamics 365 for Customer Service - Course 55260-A Course

Weekend
January 2026
18 Sun
09:00-17:00 (EST)
One to One - Online
€ 900 € 830
Early Bird %8 Discount

Microsoft Dynamics 365 for Customer Service - Course 55260-A Course

Weekday
January 2026
21 Wed
09:00-17:00 (EST)
One to One - Online
€ 900 € 830
Early Bird %8 Discount

Microsoft Dynamics 365 for Customer Service - Course 55260-A Course

Weekend
January 2026
24 Sat
09:00-17:00 (EST)
One to One - Online
€ 900 € 830
Early Bird %8 Discount

Microsoft Dynamics 365 for Customer Service - Course 55260-A Course

Weekday
January 2026
28 Wed
09:00-17:00 (EST)
One to One - Online
€ 900 € 830
Early Bird %8 Discount

Microsoft Dynamics 365 for Customer Service - Course 55260-A Course

Weekend
February 2026
1 Sun
09:00-17:00 (EST)
One to One - Online
€ 900 € 830
Early Bird %8 Discount

Microsoft Dynamics 365 for Customer Service - Course 55260-A Course

Weekday
February 2026
4 Wed
09:00-17:00 (EST)
One to One - Online
€ 900 € 830
Early Bird %8 Discount

Microsoft Dynamics 365 for Customer Service - Course 55260-A Course

Weekend
February 2026
7 Sat
09:00-17:00 (EST)
One to One - Online
€ 900 € 830
Early Bird %8 Discount

Microsoft Dynamics 365 for Customer Service - Course 55260-A Course

Weekday
February 2026
11 Wed
09:00-17:00 (EST)
One to One - Online
€ 900 € 830
Early Bird %8 Discount

Microsoft Dynamics 365 for Customer Service - Course 55260-A Course

Weekend
February 2026
15 Sun
09:00-17:00 (EST)
One to One - Online
€ 900 € 830
Early Bird %8 Discount
Schedule Specific Date"

Are you looking for a SPECIFIC DATE for your "Microsoft Dynamics 365 for Customer Service - Course 55260-A Course" Training?

Who Should Attend

  • A working knowledge of Microsoft Dynamics 365 or Microsoft Dynamics CRM OR
  • Successful completion of the ‘Introduction to Microsoft Dynamics 365’ course

Course Content

  • Module 1: Introduction
  • Module 2: Case Management
  • Module 3: Working with Queues
  • Module 4: Using the Knowledge Base
  • Module 5: The Interactive Service Hub
  • Module 6: Service Analysis

Frequently Asked Questions

"Microsoft Dynamics 365 for Customer Service - Course 55260-A Course" trainings are given in ("Group - One to one") two different  ways.
The one-to-one tuition fee is 830 €.

The total duration (day) of the One-to-One Microsoft Dynamics 365 for Customer Service - Course 55260-A Course program is 1.

Note: If you prefer to take this course onsite, the total duration will be 1, as required by the training vendor’s delivery standards.

We can also deliver this Microsoft Dynamics 365 for Customer Service - Course 55260-A Course in French, Arabic, and Spanish. If you require another language option, our Customer Success Managers will be happy to assist and guide you through availability and scheduling.

Yes, our certified and experienced trainers can deliver this program onsite at your location, and if required, in your preferred language. For customized delivery formats and pricing, please contact your Customer Success Manager.

If you prefer to take this course as a group (onsite), the total duration will be 1, as required by the training vendor’s delivery standards.

 

Official training materials (for Microsoft Dynamics 365 for Customer Service - Course 55260-A Course), instructor support, hands-on labs and practical exercises, and 1-month post-training Q&A support.

Exam & Certification

Participation Certificate

All trainees who participate in training will have an AcademyTech participation certificate.

Exam & Certification

Reviews

Recommendations by our happy graduates.

Popular locations for Microsoft Dynamics 365 for Customer Service - Course 55260-A Course in Italy

Request more information for
"Microsoft Dynamics 365 for Customer Service - Course 55260-A Course"

Prefered Mode of Contact