The Reporting Cisco Contact Center Enterprise (CCER) v1.0 course provides an architectural overview of the Contact Center Enterprise (CCE) Solution components and deployment models. You will learn the end-to-end reporting solutions of CCE designed to assist customers and partners in the task of creating reports and managing disparate data sources. The course explains the nuances of analyzing and troubleshooting in various deployment scenarios: Designed Tier 2/Day 2 Support. The Cisco® Contact Center Enterprise (CCE) solution helps businesses deliver a connected digital experience, enabling you to provide contextual, continuous, and capability-rich journeys for your customers, across time and channels. The course teaches you the business application of the CCE solution providing the framework of interrelationship between both core and optional components required to configure the CCE solution.

  Training schedule for "CCER - Reporting Cisco Contact Center Enterprise Course"

CCER - Reporting Cisco Contact Center Enterprise Course

Weekend
December 2025
21 Sun
09:00-17:00 (EST)
One to One - Online
6,340 $

CCER - Reporting Cisco Contact Center Enterprise Course

Weekday
December 2025
24 Wed
09:00-17:00 (EST)
One to One - Online
6,340 $

CCER - Reporting Cisco Contact Center Enterprise Course

Weekend
December 2025
27 Sat
09:00-17:00 (EST)
One to One - Online
6,340 $

CCER - Reporting Cisco Contact Center Enterprise Course

Weekday
December 2025 - January 2026
31 Wed
09:00-17:00 (EST)
One to One - Online
6,340 $

CCER - Reporting Cisco Contact Center Enterprise Course

Weekend
January 2026
4 Sun
09:00-17:00 (EST)
One to One - Online
$ 6,340 $ 5,710
Early Bird %10 Discount

CCER - Reporting Cisco Contact Center Enterprise Course

Weekday
January 2026
7 Wed
09:00-17:00 (EST)
One to One - Online
$ 6,340 $ 5,710
Early Bird %10 Discount

CCER - Reporting Cisco Contact Center Enterprise Course

Weekend
January 2026
10 Sat
09:00-17:00 (EST)
One to One - Online
$ 6,340 $ 5,710
Early Bird %10 Discount

CCER - Reporting Cisco Contact Center Enterprise Course

Weekday
January 2026
14 Wed
09:00-17:00 (EST)
One to One - Online
$ 6,340 $ 5,710
Early Bird %10 Discount

CCER - Reporting Cisco Contact Center Enterprise Course

Weekend
January 2026
18 Sun
09:00-17:00 (EST)
One to One - Online
$ 6,340 $ 5,710
Early Bird %10 Discount

CCER - Reporting Cisco Contact Center Enterprise Course

Weekday
January 2026
21 Wed
09:00-17:00 (EST)
One to One - Online
$ 6,340 $ 5,710
Early Bird %10 Discount

CCER - Reporting Cisco Contact Center Enterprise Course

Weekend
January 2026
24 Sat
09:00-17:00 (EST)
One to One - Online
$ 6,340 $ 5,710
Early Bird %10 Discount

CCER - Reporting Cisco Contact Center Enterprise Course

Weekday
January 2026
28 Wed
09:00-17:00 (EST)
One to One - Online
$ 6,340 $ 5,710
Early Bird %10 Discount

CCER - Reporting Cisco Contact Center Enterprise Course

Weekend
February 2026
1 Sun
09:00-17:00 (EST)
One to One - Online
$ 6,340 $ 5,710
Early Bird %10 Discount

CCER - Reporting Cisco Contact Center Enterprise Course

Weekday
February 2026
4 Wed
09:00-17:00 (EST)
One to One - Online
$ 6,340 $ 5,710
Early Bird %10 Discount

CCER - Reporting Cisco Contact Center Enterprise Course

Weekend
February 2026
7 Sat
09:00-17:00 (EST)
One to One - Online
$ 6,340 $ 5,710
Early Bird %10 Discount

CCER - Reporting Cisco Contact Center Enterprise Course

Weekday
February 2026
11 Wed
09:00-17:00 (EST)
One to One - Online
$ 6,340 $ 5,710
Early Bird %10 Discount

CCER - Reporting Cisco Contact Center Enterprise Course

Weekend
February 2026
15 Sun
09:00-17:00 (EST)
One to One - Online
$ 6,340 $ 5,710
Early Bird %10 Discount

CCER - Reporting Cisco Contact Center Enterprise Course

Weekday
December 2025
22 Mon
09:00-17:00 (EST)
One to One - Online
6,340 $

CCER - Reporting Cisco Contact Center Enterprise Course

Weekend
December 2025
27 Sat
09:00-17:00 (EST)
One to One - Online
6,340 $

CCER - Reporting Cisco Contact Center Enterprise Course

Weekday
December 2025 - January 2026
31 Wed
09:00-17:00 (EST)
One to One - Online
6,340 $

CCER - Reporting Cisco Contact Center Enterprise Course

Weekday
January 2026
5 Mon
09:00-17:00 (EST)
One to One - Online
$ 6,340 $ 5,710
Early Bird %10 Discount

CCER - Reporting Cisco Contact Center Enterprise Course

Weekend
January 2026
10 Sat
09:00-17:00 (EST)
One to One - Online
$ 6,340 $ 5,710
Early Bird %10 Discount

CCER - Reporting Cisco Contact Center Enterprise Course

Weekday
January 2026
14 Wed
09:00-17:00 (EST)
One to One - Online
$ 6,340 $ 5,710
Early Bird %10 Discount

CCER - Reporting Cisco Contact Center Enterprise Course

Weekday
January 2026
19 Mon
09:00-17:00 (EST)
One to One - Online
$ 6,340 $ 5,710
Early Bird %10 Discount

CCER - Reporting Cisco Contact Center Enterprise Course

Weekend
January 2026
24 Sat
09:00-17:00 (EST)
One to One - Online
$ 6,340 $ 5,710
Early Bird %10 Discount

CCER - Reporting Cisco Contact Center Enterprise Course

Weekday
January 2026
28 Wed
09:00-17:00 (EST)
One to One - Online
$ 6,340 $ 5,710
Early Bird %10 Discount

CCER - Reporting Cisco Contact Center Enterprise Course

Weekday
February 2026
2 Mon
09:00-17:00 (EST)
One to One - Online
$ 6,340 $ 5,710
Early Bird %10 Discount

CCER - Reporting Cisco Contact Center Enterprise Course

Weekend
February 2026
7 Sat
09:00-17:00 (EST)
One to One - Online
$ 6,340 $ 5,710
Early Bird %10 Discount

CCER - Reporting Cisco Contact Center Enterprise Course

Weekday
February 2026
11 Wed
09:00-17:00 (EST)
One to One - Online
$ 6,340 $ 5,710
Early Bird %10 Discount

CCER - Reporting Cisco Contact Center Enterprise Course

Weekday
February 2026
16 Mon
09:00-17:00 (EST)
One to One - Online
$ 6,340 $ 5,710
Early Bird %10 Discount
Schedule Specific Date"

Are you looking for a SPECIFIC DATE for your "CCER - Reporting Cisco Contact Center Enterprise Course" Training?

Who Should Attend

  • Administrators
  • Business liaisons
  • Deployment engineers
  • Managers overseeing CCE deployments

Course Content

  • Cisco Unified Intelligence Center Foundations
  • Cisco Unified Intelligence Center Administration and Operations Console
  • Cisco Unified Intelligence Center Attributes
  • Cisco Unified Intelligence Center Custom Reports and Views

Frequently Asked Questions

"CCER - Reporting Cisco Contact Center Enterprise Course" trainings are given in ("Group - One to one") two different  ways.
The one-to-one tuition fee is 5,710 $.

The total duration (day) of the One-to-One CCER - Reporting Cisco Contact Center Enterprise Course program is 1.

Note: If you prefer to take this course onsite, the total duration will be 2, as required by the training vendor’s delivery standards.

We can also deliver this CCER - Reporting Cisco Contact Center Enterprise Course in French, Arabic, and Spanish. If you require another language option, our Customer Success Managers will be happy to assist and guide you through availability and scheduling.

Yes, our certified and experienced trainers can deliver this program onsite at your location, and if required, in your preferred language. For customized delivery formats and pricing, please contact your Customer Success Manager.

If you prefer to take this course as a group (onsite), the total duration will be 2, as required by the training vendor’s delivery standards.

 

Official training materials (for CCER - Reporting Cisco Contact Center Enterprise Course), instructor support, hands-on labs and practical exercises, and 1-month post-training Q&A support.

Exam & Certification

Participation Certificate

All trainees who participate in training will have an AcademyTech participation certificate.

Exam & Certification

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