This course provides students with an introduction to Microsoft Dynamics 365 Customer Engagement by building a foundation for all subsequent courses and learning. The main features and apps are introduced including Sales, Service and Marketing. Students will learn important end user skills including how to proficiently work in Microsoft Dynamics 365 to find information quickly and easily using the out of the box tools such as Advanced Find, the Report Wizard, Charts and Dashboards through the Web Browser and Dynamics 365 for Outlook.

  Training schedule for "Introduction to Microsoft Dynamics 365 - Course 55250-A Course"

August
2025
3
Sun
One to One - Online
09:00-17:00 (EST)
AT9110V252151
900 €
August
2025
6
Wed
One to One - Online
09:00-17:00 (EST)
AT9110V252181
900 €
August
2025
9
Sat
One to One - Online
09:00-17:00 (EST)
AT9110V252211
900 €
August
2025
13
Wed
One to One - Online
09:00-17:00 (EST)
AT9110V252251
900 €
August
2025
17
Sun
One to One - Online
09:00-17:00 (EST)
AT9110V252291
900 €
830 €
Early bird discount
August
2025
20
Wed
One to One - Online
09:00-17:00 (EST)
AT9110V252321
900 €
830 €
Early bird discount
August
2025
23
Sat
One to One - Online
09:00-17:00 (EST)
AT9110V252351
900 €
830 €
Early bird discount
August
2025
27
Wed
One to One - Online
09:00-17:00 (EST)
AT9110V252391
900 €
830 €
Early bird discount
31 August 2025 - 1 Sep
One to One - Online
09:00-17:00 (EST)
AT9110V252431
900 €
830 €
Early bird discount
September
2025
3
Wed
One to One - Online
09:00-17:00 (EST)
AT9110V252461
900 €
830 €
Early bird discount
September
2025
6
Sat
One to One - Online
09:00-17:00 (EST)
AT9110V252491
900 €
830 €
Early bird discount
September
2025
10
Wed
One to One - Online
09:00-17:00 (EST)
AT9110V252531
900 €
830 €
Early bird discount
September
2025
14
Sun
One to One - Online
09:00-17:00 (EST)
AT9110V252571
900 €
830 €
Early bird discount
September
2025
17
Wed
One to One - Online
09:00-17:00 (EST)
AT9110V252601
900 €
830 €
Early bird discount
September
2025
20
Sat
One to One - Online
09:00-17:00 (EST)
AT9110V252631
900 €
830 €
Early bird discount
September
2025
24
Wed
One to One - Online
09:00-17:00 (EST)
AT9110V252671
900 €
830 €
Early bird discount
September
2025
28
Sun
One to One - Online
09:00-17:00 (EST)
AT9110V252711
900 €
830 €
Early bird discount

Who Should Attend

  • A working knowledge of Microsoft Office, Microsoft Excel and Microsoft Outlook. However, this course assumes no prior knowledge of Microsoft Dynamics 365.

Course Content

  • Module 1: Introduction
  • Module 2: Records, Activities and Personal Options
  • Module 3: Performing Work in Dynamics 365
  • Module 4: Dynamics 365 for Outlook
  • Module 5: Searching in Dynamics 365
  • Module 6: Reports, Charts and Dashboards

Frequently Asked Questions

"Introduction to Microsoft Dynamics 365 - Course 55250-A Course" trainings are given in ("Group - One to one") two different  ways.
The one-to-one tuition fee is 830 €.

"Introduction to Microsoft Dynamics 365 - Course 55250-A Course" trainings are given in two different ways.

The tuition fee as a group is 810 €. To create a group, you must be at least  3 people.
The one-to-one tuition fee is 830 €.

Our "Introduction to Microsoft Dynamics 365 - Course 55250-A Course" trainings are one-to-one 1 days,

Our "Introduction to Microsoft Dynamics 365 - Course 55250-A Course" trainings are group 1 days,
 

 

Exam & Certification

Participation Certificate

All trainees who participate in training will have an AcademyTech participation certificate.

Exam & Certification

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