This official authorized Cisco course is offered by AcademyTech, a Cisco Learning Partner , and is designed specifically to prepare students for the TSHOOT Exam. Troubleshooting and Maintaining Cisco IP Switched Networks (TSHOOT 642-832) is a qualifying exam for the Cisco Certified Network Professional CCNP, certification. The TSHOOT 642-832 exam will certify that the successful candidate has important knowledge and skills necessary to (1) plan and perform regular maintenance on complex enterprise routed and switched networks and (2) use technology-based practices and a systematic ITIL-compliant approach to perform network troubleshooting.